Satisfaction Survey Testimonials

At Bay Tree Court we take great pride in maintaining the highest standards of care possible; not only for each resident we care for, but also for the many friends and family members with whom we also interact.


This small selection of comments were made during a recent satisfaction survey we conducted both with local GP practices, who’s patients reside at the home, and also with family members of our residents:

GP Comments

“Staff are very welcoming and friendly. Nursing staff here have good clinical knowledge of their patients.  Patients are well looked after and always seem very happy with their care" - May 2012

"A highly satisfactory environment" - May 2012

"Faultless service. Consistently high standard of care from all carers/staff to all patients.  I have personally recommended Baytree to several of my patients who are contemplating residential/nursing home placements - Keep up the good work!" - May 2012

 

Comments from Residents & Families

"Just want to say a great big thankyou for all your care and kindness towards me, especialy when I first arrived." - 2012

"Just a short note to express our thanks once again for all the love and care Mum recieved whislt at Bay Tree." - 2012

"We would like to thank all the staff at Bay Tree Court for their respect, care, consideration, patience and good humour resulting in our lovely Mum feeling so at home and happy during her time under your roof.  Truly a "care home".  We cannot thank you enough." - 2012)

"My family and I would like to express to you all who looked after my husband our heartfelt thanks."  - 2011.

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