Bay Tree Court Meets All CQC Standards Following It's Latest Routine Inspection

On 12th July, the Care Quality Commission published its most recent report following a routine inspection at Bay Tree Court Care Centre on 4th June, finding the centre was again meeting all required standards.

Summary of the Inspection:

We spoke briefly with people living at the home. All said that the standard of care was good and that staff worked hard to provide the support they needed. People told us that they were able to make choices about their daily living which staff respected. We spoke with two people who were living in the home. People told us that: "staff were caring and I can’t fault them". People also told us that: " staff had taken to time speak with me and find out what I did and did not like". We saw evidence of how a new format for care plans had been introduced which focused the outcomes for people and to ensure that they reflected the care and treatment choices of people living at the service. People told us that: "staff had asked how they wished to be supported". We looked at all of the communal and some of the individual rooms at the home. There was a programme of redecoration and refurbishment which was on-going. Staff had access to suitable health and safety and specialist training, to enable them to care and support people in the residential and nursing areas of the home. In summary we found that Bay Tree court was providing a good standard of care and support to people living there.

To view the full report on the CQC website please follow this link.

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